1 hour ticket response
Virtual Prime Location’s team of support engineers is specialized in supplying quick answers to all your queries. We will review your customer support ticket as soon as it has been received and will get back to you with a solution within maximum sixty minutes after the customer support ticket submission. As a matter of fact, our average support ticket response time is twenty minutes.
An Exceptional Technical Support Service
Each member of our customer support team has lots of years of experience in the Linux hosting business and the majority of them have worked for us for at least 5 years. They all are eager to reply to all your questions in the most efficient manner possible.
An Easy–to–Browse Help Center Section
In the Web Control Panel you can find an easy–to–browse Help Center section where you can get quick tips on how you can use our web hosting services. You can see the answers to your questions in our F.A.Q. section, see more details in the web hosting account administration articles or watch the how–to video tutorials.