Live Chat Support in Hosting
As we believe that a lot of issues are easily resolved when you talk with a live person, we supply a live chat service for all our prospective and existing clients. The chat is accessible every single day and our support representatives will assist you with a number of questions and issues. If you are not our customer yet, you're able to find out more about our hosting plans and the hosting environment in general in order to be certain that your web sites will work efficiently on our servers. If you already have an account and you've got some questions or you have any problems with any of our services, you can get in touch with us through our live chat and we will supply you with the required information or assist you to troubleshoot the issue. You'll need to open a trouble ticket for specific problems that need longer time or the expertise of a system administrator, but for a lot of common issues you can get help right away.
Live Chat Support in Semi-dedicated Hosting
Using the live chat support service that we supply with all our Linux semi-dedicated hosting, you are able to find the answers for any questions you may have or have various issues taken care of right away. Our chat service is available every single day, so you'll be able to speak with an agent even on holidays and weekends. In the event that you're unsure which package is better for your websites or if our innovative cloud hosting platform covers some system requirements, you can come on the live chat prior to purchasing anything. In case you're an existing customer, you will be able to find more info about billing issues, account settings and a number of common tech problems you may encounter, for instance if you cannot set up an email account in a client on your computer. Our live chat will save you a considerable amount of time no matter where you are or when you contact us.